At Hotel Sitara Lodge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide during your interaction with our hotel, website, and services.
1. Information We Collect
We may collect personal information when you:
- Make a reservation
- Check-in or stay at our hotel
- Contact us via phone, email, or in person
- Subscribe to our newsletters or promotions
The information we collect includes:
- Name, address, phone number, and email address
- Payment information, including credit card details
- Booking preferences and stay history
- Any other information you choose to provide
2. How We Use Your Information
We use your personal information for the following purposes:
- To process your reservations and provide services during your stay
- To improve our services and customer experience
- To communicate with you regarding bookings, promotions, and offers
- To comply with legal obligations
3. Information Sharing
We do not sell or share your personal information with third parties, except:
- With trusted service providers who assist us in operating our hotel and website (e.g., payment processors)
- As required by law or to protect our rights, property, or safety
- With your consent, when applicable
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.
5. Cookies and Tracking Technologies
Our website may use cookies to improve your browsing experience and provide personalized content. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your personal data
- Request the deletion of your data (subject to legal obligations)
To exercise these rights, please contact us at [insert contact email].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us
